Terms of Service

By using this website you agree to these terms. The website is operated by Mufaddal Fasteners Building Material L.L.C, Dubai, United Arab Emirates ("we", "us"). If you do not agree, please do not use the website.

We try to keep product names, descriptions, sizes, grades and images accurate. Fasteners are industrial products and specifications can vary by manufacturer and batch, so images and descriptions are for guidance only. Please confirm the exact specification (standard, grade, material, finish, size and quantity) with us before you order, and make sure the product is suitable for your application.

• Prices are not published on this website. A quotation is only valid for the period and quantities stated in it.
• An enquiry or quote request is not an order. An order is accepted only when we confirm it in writing (email or WhatsApp).
• Availability, lead times and delivery dates are estimates and may change.
• Payment, delivery and cancellation terms are agreed in the quotation or order confirmation.

Test or mill certificates and other documents are supplied where available from the manufacturer. Please request the documents you need when you ask for a quotation.

You agree not to misuse the website: no attempts to gain unauthorised access, no scraping that overloads the site, no sending spam or unlawful content through our forms.

The content of this website (text, logos, images and design) belongs to us or our licensors. You may view and print pages for your own business use, but you may not copy or republish them without our written permission.

To the fullest extent allowed by law, we are not liable for indirect or consequential loss arising from use of this website or reliance on the information on it. Nothing in these terms limits liability that cannot be limited by law. Liability for products we supply is governed by the agreed order terms.

This website may link to other websites (for example Google Maps). We are not responsible for their content or privacy practices.

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continued use of the website means you accept the updated terms.

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction, unless a signed agreement says otherwise.

Questions about these terms? Email sales@mufaddalfasteners.com or call +971 55 265 0596.